Supporters

Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. The company is based in the United Kingdom (UK) and uses and retains information and personal data for business and professional purposes in line with UK data protection regulations.

We will ask you to consent to our use of cookies in accordance with the terms of our Cookie Policy, when you first visit our website.

Collecting Personal Information

We may collect, store and process the following kinds of personal information:

  • information about your computer and about your visits(s), including your IP address, geographical location, browser type, browser version, operating system, referral source, length of visit, page views and website navigation paths;
  • information that you provide to us when registering with our website, including your email address, first name and last name;
  • information that you provide when completing your profile on our website (including profile picture and address);
  • information that you provide to us when logging in with Facebook, including your email address, username, first name, last name, address and Facebook profile url;
  • information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your first name, last name and email address);
  • information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
  • information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your first name, last name, address and card details);
  • information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);
  • any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

  • personalise our website for you;
  • improve our services;
  • supply to you services purchased through our website;
  • send you non-marketing commercial communications;
  • send you email notifications that you have specifically requested;
  • send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  • provide third parties (listed below) with personal information, insofar as reasonably necessary to provide you this service;
  • deal with enquiries and complaints made by or about you relating to our website;
  • keep our website secure and prevent fraud;

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

We may inform you of changes to our service(s) through our mailing service, MailChimp. You can review their privacy policy at https://mailchimp.com/legal/privacy/. We will only process your first name, last name and email address.

All our website financial transactions are handled through our payment services provider, Stripe and PayPal. You can review the provider’s privacy policy at https://stripe.com/gb/privacy and https://www.paypal.com/en/webapps/mpp/ua/privacy-full. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing Personal Information

We may disclose your personal information:

  • to any of our employees, insofar as reasonably necessary to provide you this service;
  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as stated in this policy, we will never provide your personal information to third parties.

Data Storage & Process

Personal information is stored and processed within the UK. Any personal information stored and processed outside of this jurisdiction is in full compliance with the necessary safeguards enforced by UK data protection regulations.

Retaining Personal Information

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose shall not be kept for longer than is necessary. Without prejudice to the previous statement, we will typically delete the personal data within the categories set out below within the timeframe set out below:

  • Data associated with the user (email address and/or username, first name, last name, profile picture, address, Facebook profile url and last active IP address) will be deleted within 392 days (13 months) of the initial retention of that data.
  • Information about your computer and about your visit(s), including your IP address, geographical location, browser type, browser version, operating system, referral source, length of visit, page views and website navigation paths will be deleted within 213 days (7 months).

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

  • to the extent that we are required to do so by law;
  • if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We may store the personal information you provide us on:

  • third party storage solutions and email services (all with multi-factor authentication);
  • the company server (regular security updates and firewall protection); and
  • physical devices and drives (all encrypted and/or password protected).

All electronic financial transactions entered through our website are handled by a third party.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website or you choose to change your password).

Amendments

We may update this policy at any time by publishing a new version here.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Your Rights

If you have any queries about your personal information, believe we hold inaccurate information on you, or need to identify what personal information we hold on you, please refer to the Contact Us section.

Right to be informed

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

  • Identifying the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).
  • a waiting time of up to 31 days (1 month).

Right to erasure

If you would like to remove your account, please refer to the Contact Us section

Right to rectification

Please refer to the Contact Us section if the personal information that we hold about you that needs to be corrected or updated.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites.

Shetland News accepts no responsibility for the content, privacy policies or practices of other websites.

Data Protection Registration

We are registered as a data controller with the UK Information Commissioner’s Office (ICO).

Our data protection registration number is ZA293558.

Contact Us

If you have any queries about this policy, you can contact us by post to the address given below, or by email to supporters@shetnews.co.uk.

Data Controller, Hans J Marter, The Knowes, Lunning, Vidlin, Shetland News, UK, ZE2 9QB.

Updated on 23 May 2018